Adler's Terms of Service

Terms of Service
Please refer to the Privacy Policy and any other posted policies for information regarding how we collect, use, and disclose information about you.

Last Updated: October 13, 2025

For Adler users in the United States and countries and territories outside of the European Economic Area (which includes the European Union), Switzerland, or the United Kingdom, the Adler Terms of Service apply to your use of the Services.

For Adler users in countries in the European Economic Area (which includes the European Union), Switzerland, or the United Kingdom, the Adler Terms of Service for the EEA, Switzerland, and UK apply to your use of the Services.


Agreement to Terms

Welcome to Adler! From everyone at Adler, thank you for using our product! We build it to help you better manage your feelings & learn from them. There are millions of people using Adler every day. Because we don’t know every one of our customers personally, we have to put in place some Terms of Service to help keep the ship afloat.

This Terms of Service document (“The terms”) outlines critical information regarding the mental health coaching services provided by Adler, a web-based application operated by Adler ("We," "Us," or "Our").

When we say “Company”, “we”, “our”, or “us” in this document, we are referring to Adler.

When we say “services”, “products” we mean our websites, including adler-app.com, u2i-inquiryai.web.app and any product created and maintained by Adler whether delivered within a web browser, desktop application, mobile application, or another format.

When we say “You” or “your”, we are referring to the people or organizations that own an account with one or more of our products.

We may update these Terms of Service ("Terms") in the future. Typically these changes have been to clarify some of these terms by linking to an expanded related policy. Whenever we make a significant change to our policies, we will refresh the date at the top of this page and take any other appropriate steps to notify account holders.

When you use our Services, now or in the future, you are agreeing to the latest Terms. There may be times where we do not exercise or enforce a right or provision of the Terms; however, that does not mean we are waiving that right or provision. These Terms do contain a limitation of our liability.

If you violate any of the Terms, we may terminate your account. That’s a broad statement and it means you need to place a lot of trust in us.

By clicking “Accept” at the moment of account registration with Adler, you ("You" or "User") agree to be legally bound by the terms herein. Please read this document carefully and direct any questions to our team via the website form before accepting. Your acceptance signifies that You have reviewed, understood, and agreed to all terms, conditions, and disclaimers in this document, and that You assume all risks associated with Your use of Adler’s services.

Additional Terms:

We may also have different or additional terms in relation to some of the Services. Unless we say otherwise in those terms, those terms supplement and are part of these Terms and will control to the extent there is a conflict with these Terms. Additional terms that apply to some aspects of the Services.

Acknowledgment of Voluntary Use and Assumption of Risk


By accepting these Terms of Service, You acknowledge that Your use of Adler’s services is entirely voluntary and that You may discontinue use at any time for any reason. You agree that You assume all risks - mental, physical, emotional, or otherwise - arising from or related to Your use of Adler’s services, whether during or after participation. You further acknowledge that Adler is a mental health coaching service, not a medical or clinical service, and does not provide medical advice, diagnoses, prescriptions, or psychotherapy. You agree to consult a qualified healthcare professional for any medical or clinical needs and release Adler from any liability related to Your health or well-being.

  1. About Adler
Adler is an AI-integrated chat platform designed to assist users in reflecting on their emotional states, providing tools to alleviate negative emotions and reinforce positive ones. Our services include:

  1. Self-reflection opportunities via writing input, followed by AI-assisted analytical insights, session summaries, and science-backed resources (as presented by designated references to specific scientific studies when applicable).
  2. Guided coaching sessions aimed at psychological relief.
  3. A timed chat-based emotional venting feature (open sharing).
  4. Core Mission: To empower users to manage their mental well-being through accessible, non-clinical coaching tools, reducing barriers such as cost, stigma, and availability.
1.1 Disclaimer of Warranties and Limitation of Liability

Adler’s services are provided “as is” and “as available,” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or efficacy. Adler does not guarantee that its services will meet Your expectations, resolve emotional difficulties, or produce any specific results. To the fullest extent permitted by law, Adler, its affiliates, officers, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to Your use of the services, including but not limited to emotional distress, physical harm, or financial loss, even if advised of the possibility of such damages.

You expressly understand and agree that the Company shall not be liable, in law or in equity, to you or to any third party for any direct, indirect, incidental, lost profits, special, consequential, punitive or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Services; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Services; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to these Terms or the Services, whether as a breach of contract, tort (including negligence whether active or passive), or any other theory of liability.
In other words: choosing to use our Services does mean you are making a bet on us. If the bet does not work out, that’s on you, not us. We do our darnedest to be as safe a bet as possible through careful management of the business; investments in security, infrastructure, and talent; and in general giving a damn. If you choose to use our Services, thank you for betting on us.


1.2 Assumption of Risk

You understand and agree that engaging in mental health coaching may involve emotional discomfort, intensified feelings, or unexpected reactions. You voluntarily assume all risks associated with such outcomes, whether known or unknown, and waive any right to hold Adler liable for any adverse effects, injuries, or damages resulting from Your participation.

1.3 Indemnification

You agree to indemnify, defend, and hold harmless Adler, its affiliates, officers, directors, employees, and agents from and against any and all claims, demands, lawsuits, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to Your use of Adler’s services, Your breach of this agreement, or Your violation of any law or third-party rights. This indemnification obligation survives the termination of Your use of Adler’s services.

2. Services Offered & Conditions of Use

Adler provides non-clinical mental health coaching through a web-based platform available on desktop and mobile versions. Services include guided self-reflection, timed writing exercises, and guided breathing techniques aimed at emotional relief. Adler does not guarantee specific outcomes, and any benefits experienced are not promised for every user engagement. You acknowledge that engaging in these services may intensify emotions or cause discomfort, and You agree that Adler bears no responsibility for any reactions, risks, or outcomes You may experience. We strongly recommend consulting a licensed therapist or healthcare provider before and during use of Adler’s services, though Adler is not liable for Your decision to do so or not.

  1. The Services are provided for informational purposes only and are not intended, designed, or implied to diagnose, prevent, or treat any condition or disease, or to be a substitute for professional medical care;
  2. Adler is not a licensed medical care provider and does not engage in, and has no expertise in, diagnosing, examining, or treating medical conditions of any kind, or in prescribing treatments or determining the effect of any specific treatment on a medical condition;
  3. Adler does not provide emergency services and is not obligated to contact you or anyone on your behalf with respect to your medical condition or treatment;
  4. Adler is not responsible for the accuracy, reliability, effectiveness, or correct use of any of the Services;
  5. You should always consult a medical professional if you have any questions regarding a medical condition; and
  6. You should never disregard professional medical advice or delay in seeking it because of something you have read or received using the Services.
Adler explicitly does not provide:

  1. Medical advice or treatment
  2. Clinical diagnoses or evaluations
  3. Medication management or prescriptions
  4. Clinical psychotherapy

2.1 Account Terms

  1. Eligibility. You must be 16 years or older to use the Services & register an account with Adler. If you are under the age of majority where you live, you may only use the Services if your parent or guardian agrees to our Terms. Please read these Terms with them. If you are a parent or legal guardian of a user under the age of majority where you live, you are subject to these Terms and responsible for your child’s activity on the Services.
  2. Account Registration and Security. To use Adler Services, you must register for an account. You must provide accurate account information, keep this information updated, and maintain the security of your account. Notify us immediately by contacting the support team on our website in the event of any unauthorized use of your account or any other breach of security. You are responsible for all activities that occur in connection with your account to the extent permitted by applicable law. You agree not to create an account if we have previously removed you or your account from any of the Services, unless we expressly agree otherwise.
  3. You are responsible for maintaining the security of your account and password and for ensuring that any of your users do the same. The Company cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  4. You are responsible for all content uploaded to/typed in and activity that occurs under your account, including content posted by and activity of any other users using the service under your account credentials.
  5. You must be a human. Accounts registered by “bots” or other automated methods are not permitted.

2.2 Confidentiality


Adler will maintain the confidentiality of information collected during sessions, subject to the following exceptions:

  1. Legal obligations to report suspected abuse or neglect (e.g., of children, elders, or disabled adults).
  2. Disclosure required by court order or subpoena.
  3. Actions taken to prevent imminent harm to You or others if We reasonably believe such harm is likely.

Your session data is encrypted and accessible to You via session history. While We take reasonable steps to protect Your privacy, You acknowledge that no data transmission over the internet is entirely secure, and You release Adler from liability for any unauthorized access or breaches beyond Our reasonable control.


2.3 Uptime, Security, and Privacy


  1. Your use of the Adler products is at your sole risk. We provide these products on an “as is” and “as available” basis. We do not offer service-level agreements for most of our products.
  2. We reserve the right to temporarily disable your account if your usage significantly exceeds the average usage of other customers of the product. Of course, we’ll reach out to the account owner before taking any action except in rare cases where the level of use may negatively impact the performance of the product for other customers.
  3. We take many measures to protect and secure your data through backups, redundancies, and encryption. We enforce encryption for data transmission from the public Internet. There are some edge cases where we may send your data through our network unencrypted. 
  4. When you use our Services, you entrust us with your data. We take that trust to heart. You agree that Adler may process your data as described in our Privacy Policy and for no other purpose. We as humans can access your data for the following reasons:
  5. To help you with support requests you make. We’ll ask for express consent before accessing your account.
  6. On the rare occasions when an error occurs that stops an automated process partway through. We get automated alerts when such errors occur. When we can fix the issue and restart automated processing without looking at any personal data, we do. In rare cases, we have to look at a minimum amount of personal data to fix the issue. In these rare cases, we aim to fix the root cause to prevent the errors from recurring.
  7. To safeguard Adler. We’ll look at logs and metadata as part of our work to ensure the security of your data and the product as a whole. If necessary, we may also access accounts as part of an abuse report investigation.

To the extent required by applicable law. As a US company with all data infrastructure located in the US, we only preserve or share customer data if compelled by a US government authority with a legally binding order or proper request under the Stored Communications Act, or in limited circumstances in the event of an emergency request. If a non-US authority approaches Adler for assistance, our default stance is to refuse unless the order has been approved by the US government, which compels us to comply through procedures outlined in an established mutual legal assistance treaty or agreement mechanism. If Adler is audited by a tax authority, we only share the bare minimum billing information needed to complete the audit.

We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Adler Product. 
Under the California Consumer Privacy Act (“CCPA”), Adler is a “service provider”, not a “business” or “third party”, with respect to your use of the Services. That means we process any data you share with us only for the purpose you signed up for and as described in these Terms, the Privacy policy, and other policies. We do not retain, use, disclose, or sell any of that information for any other commercial purposes unless we have your explicit permission. And on the flip-side, you agree to comply with your requirements under the CCPA and not use Adler’s product in a way that violates the regulations.


3. Subscription Terms, Payment, Refunds, and Plan Changes

  1. If you are using a free trial of Adler product (i.e. 1 full session inclusive of self-reflection & guided mental exercise), it is really free: we do not ask you for your credit card and — just like for customers who pay for our Services — we do not sell your data.
  2. If you purchase a recurring subscription to use Adler (monthly or annual), the subscription will be continuous for the subscription period you select and will automatically renew for another subscription period until canceled. You authorize Adler to automatically charge your designated payment method at the beginning of each subscription period for the then-current price of your Recurring Subscription, along with any applicable taxes and fees specified, unless canceled in accordance with our cancellation policy. If we are not able to charge your payment method for your Recurring Subscription, you remain responsible for any uncollected amounts.
  3. For paid subscription plans (i.e. monthly & annual) you need to pay in advance to keep using the product. Once you choose to enroll in a paid subscription, you will be charged the amount owed for the selected product immediately. Adler offers monthly and annual paid subscription plans. If you choose to enroll in the monthly subscription plan, you will be charged the specified subscription amount recurrently on a monthly basis subject to your cancellation (See Cancellation Policy below). If you choose to enroll in the annual paid subscription plan, you will be charged the specified subscription amount recurrently on an annual basis subject to your cancellation. If you do not pay, we will freeze your account and it will be inaccessible until you make payment. If your account has been frozen for a while, we will queue it up for auto-cancellation. See our Cancellation policy for more details.
  4. All subscription fees are subject to include all taxes, levies, or duties imposed by taxing authorities. Where required, we will collect those taxes on behalf of the taxing authority and remit those taxes to taxing authorities. See our Taxes policy section below for more details. Otherwise, you are responsible for payment of all taxes, levies, or duties.
  5. We may make changes to your Recurring Subscription, including price changes. We will communicate material changes to your Recurring Subscription, including any changes to the price, in advance to the email address associated with your account. If you do not agree to those changes, you can cancel your subscription according to our cancellation policy.

3.1 Refund policy

Adler issues full refunds for the next subscription billing cycle only if the cancellation request is received 24 hours prior to the last day of the billing cycle. In the event when a new billing cycle has started and no prior cancellation has occurred within the 24 hour window of the last day of the previous billing cycle, the refund will not be issued (The user will be charged for the new billing cycle). If the cancellation is received on the 1st day of the new billing cycle, the services subscription will be paused beginning the next billing cycle.


3.2 Taxes Policy


Taxes are an important part of functional society. Where our products are taxable, we collect and remit consumption tax to governments at the local, state, and/or federal levels. If your billing address is in one of the following jurisdictions, you’ll see an additional line item on your invoice for sales tax or VAT. The subscription prices on our product websites are all exclusive of sales tax and VAT.

The tax rate and rules are determined by each jurisdiction and sometimes vary by whether you are using our products for business/commercial or personal purposes. As regulations change, we will update this list.

Jurisdictions we collect and remit taxes for

Within the US

We collect sales tax from Adler customers based in:

Alaska (only certain jurisdictions charge sales tax)
Arizona
Chicago (Illinois)
Connecticut
District of Columbia
Hawaii
Iowa
Kentucky
Massachusetts
New Mexico
Ohio
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Washington
West Virginia

Each US state has their own sales tax exemption rules. If your organization is tax-exempt, please share your state-specific tax exemption documentation with us. Because not all US federal exemptions are recognized by each state, an IRS tax exemption letter is not enough.

Within the EU

We collect VAT on any direct-to-consumer sales to EU-based customers. Adler is a consumer product. If you are an Adler customer with a VAT identification number, let us know and we will apply a reverse charge for VAT to your invoice.

Austria
Belgium
Bulgaria
Croatia
Cyprus
Czechia
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Sweden
Slovakia
Slovenia
Spain
United Kingdom
Within Canada
We collect GST/HST (and PST where applicable) on sales to Canadian customers based in:
Alberta
British Columbia (+ PST)
Manitoba
New Brunswick
Newfoundland and Labrador
Northwest Territories
Nova Scotia
Nunavut
Ontario
Prince Edward Island
Quebec
Saskatchewan
Yukon

Updating your billing address

If you need to change your billing information because you don’t actually reside in a taxable jurisdiction, you can easily handle that within your account. You may need to re-enter your credit card information as part of the billing address update. If experiencing difficulties, please reach out to us via the main Adler app website.


3.3 Other Payments Terms


  1. Payment Method. If you purchase a subscription through the Services, you must provide an accurate and up-to-date payment method acceptable by us. You authorize Adler to charge any purchase to your designated payment method, including the then-current price plus any applicable taxes and fees specified. No transaction is binding on Adler until accepted and confirmed by Adler. We may update your stored payment method using information provided by our payment service providers. Following any update, you authorize us to continue to charge the applicable payment method(s). You are responsible for any additional charges that your payment method provider charges.
  2. Cancellations and Disputes. If you have any concerns regarding any transactions through the Services, you must raise them with us first and not cancel or reverse charges through your payment method provider unless you have made a reasonable attempt to resolve the matter directly with us or otherwise as provided by applicable law. Adler reserves the right to verify your identity or request more information in connection with your purchases, and not to process or to cancel purchase requests, including if we suspect fraud or if your payment method is declined.
  3. Refunds. You will not have the right to receive a refund for any amounts paid to us unless otherwise required by applicable law.
  4. Future Functionality. Your purchases are not contingent on the delivery of any current or future functionality, content, or features, or dependent on any oral or written public comments made by Adler regarding such functionality or features.

3.4 Cancellation Policy and Account Termination

  1. You are solely responsible for properly canceling your account. Within your Adler app account, we provide a simple no-questions-asked cancellation link. You can find instructions for how to cancel your account in our Cancellation policy. An email or phone request to cancel your account is not automatically considered cancellation. If you need help canceling your account, you can always contact us via Adler website form.
  2. All of your content will be inaccessible from the product immediately upon account cancellation. Within 30 days, all content will be permanently deleted from active systems and logs. Within 60 days, all content will be permanently deleted from our backups. We cannot recover this information once it has been permanently deleted.
  3. If you cancel the subscription before the end of your current paid up month, your cancellation will take effect immediately, and you will not be charged again. We do not automatically prorate unused time in the last billing cycle. See our Fair Refund policy for more details.
  4. We have the right to suspend or terminate your account and refuse any and all current or future use of our products for any reason at any time. Suspension means you and any other users on your account will not be able to access the account or any content in the account. Termination will furthermore result in the deletion of your account or your access to your account, and the forfeiture and relinquishment of all content in your account. We also reserve the right to refuse the use of the product to anyone for any reason at any time. We have this clause because statistically speaking, out of the hundreds of thousands of accounts on our product, there is at least one doing something nefarious. There are some things we staunchly stand against and this clause is how we exercise that stance.
  5. Verbal, physical, written or other abuse (including threats of abuse or retribution) of a Company employee or officer will result in immediate account termination.

3.5 Modifications to the Service and Prices


  1. We make a promise to our customers to support our product until the end of the Internet. That means when it comes to security, privacy, and customer support, we will continue to maintain any legacy products. Sometimes it becomes technically impossible to continue a feature or we redesign a part of our products because we think it could be better or we decide to close new signups of a product. We reserve the right at any time to modify or discontinue, temporarily or permanently, any part of our product with or without notice.
  2. Sometimes we change the pricing structure for our products. When we do that, we tend to exempt existing customers from those changes. However, we may choose to change the prices for existing customers. If we do so, we will give at least 30 days notice and will notify you via the email address on record. We may also post a notice about changes on our websites or the affected products themselves.

4. Copyright and Content Ownership


All content posted on the products must comply with U.S. copyright law. We provide details on how to file a copyright infringement claim.

You give us a limited license to use the content posted by you and your users in order to provide the products to you, but we claim no ownership rights over those materials. All materials you submit to the Adler app remain yours.

We do not pre-screen content, but we reserve the right (but not the obligation) in our sole discretion to refuse or remove any content that is available via the Adler products.


The Company or its licensors own all right, title, and interest in and to the Services, including all intellectual property rights therein, and you obtain no ownership rights in the Services as a result of your use. You may not duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, or visual design elements without express written permission from the Company. You must request permission to use the Company’s logos or any Service logos for promotional purposes. Please contact us via the website to submit requests to use logos. We reserve the right to rescind any permissions if you violate these Terms.


You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services without the express written permission of the Company.


4.1 Prohibitions on User Content and Conduct


You are solely responsible for your User Content and conduct while using the Services, and will not do any of the following:

  1. Post, upload, create, publish, store, submit, transmit, or otherwise share any User Content that: (i) is confidential and for which you do not have all necessary rights to disclose or to grant us the license described above; (ii) may or does infringe, misappropriate, or violate a third-party’s patent, copyright, trademark, trade secret, moral rights, or other intellectual property rights, or rights of publicity or privacy; (iii) violates, or encourages any conduct that would violate, these Terms, the rights of any party, or otherwise create liability or violate any applicable local, state, national, or international law or regulation or would give rise to civil or criminal liability; (iv) is fraudulent, false, misleading, or deceptive; (v) impersonates or misrepresents your affiliation with, any person or entity or contains or depicts any statements, remarks, or claims that do not reflect your honest views and experiences; (vi) is defamatory, obscene, pornographic, vulgar, offensive, unlawful, libelous, indecent, lewd, suggestive, abusive, or inflammatory; (vii) promotes discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group; (viii) is violent or threatening or promotes violence or actions that are threatening to any person or entity; (ix) promotes illegal or harmful activities or substances; (x) contains any unsolicited or unauthorized promotions, political campaigning, advertising, or solicitations; (xi) contains any viruses, corrupted data, or other harmful, disruptive, or destructive files or content; or (xii) in our sole judgment, is objectionable, restricts, or inhibits any other person from using or enjoying the Services, or may expose Adler or others to any harm or liability of any type;
  2. Copy, reproduce, distribute, use, publicly perform, or publicly display, mirror, or frame the Services, or any individual element within the Services, Adler’s name, any Adler trademark, logo, or other proprietary information, or the layout and design of any page or form contained on a page, without express written consent from Adler or its licensors;
  3. Modify the Services, remove any proprietary rights notices, or markings, or otherwise make any derivative works based upon the Services;
  4. Use the Services other than for their intended purpose and in any manner not permitted by these Terms, that violates these Terms or any applicable law, regulation, contract, intellectual property right, or other third-party right, or that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Services, or that could damage, disable, overburden, or impair the functioning of the Services in any manner;
  5. Develop or use any applications that interact with the Services without our prior written consent;
  6. Avoid, bypass, ignore, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by Adler or any of Adler’s providers or any other third-party (including another user) to protect the Services;
  7. Attempt to access or search the Services, scrape, or extract data or other content from the Services, including through the use of any engine, software, tool, agent, device, or mechanism (including spiders, robots, crawlers, data mining tools, or the like) other than the software or search agents provided by Adler or as permitted by our robot.txt file;
  8. Attempt to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the Services, or do anything that might discover source code;
  9. Interfere with, or attempt to interfere with, the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services;
  10. Collect or store any personally identifiable information from the Services from other users of the Services without their express permission;
  11. Engage in any harassing, threatening, intimidating, predatory, or stalking conduct;
  12. Use or attempt to use another user’s account without authorization from that user and Adler; or
  13. Encourage or enable any other individual to do any of the foregoing.
Although we are not obligated to monitor access to or use of the Services or to review or edit any User Content, we have the right to do so at any time and for any reason without notice. To the extent permitted by applicable law, we reserve the right, but are not obligated, to enforce this section by removing or disabling access to any User Content, at any time and without notice, including, but not limited to, if we, at our sole discretion, consider any User Content to be in violation of these Terms. Our failure to enforce this section in some instances does not constitute a waiver of our right to enforce it in other instances. We have the right to investigate violations of these Terms or conduct that affects the Services. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law. In addition, this section does not create any private right of action on the part of any third-party or any reasonable expectation that the Services will not contain any User Content that is prohibited by such rules.


5. Third-party Services & Content


The Services may contain information about, and links to, third-party products, services, websites, resources, activities, or events, and we may allow third-parties to make their content and information available on or through the Services (collectively, “Third-Party Content”). We provide Third-Party Content only as a convenience and do not control or endorse, and make no representations or warranties regarding, any Third-Party Content. To the extent permitted by applicable laws, you acknowledge sole responsibility for, and assume all risk arising from, your access to and use of such Third-Party Content.

6. Features and Bugs

We design our Services with care, based on our own experience and the experiences of customers who share their time and feedback. However, there is no such thing as a service that pleases everybody. We make no guarantees that our Services will meet your specific requirements or expectations.
We also test all of our features extensively before shipping them. As with any software, our Services inevitably have some bugs. We track the bugs reported to us and work through priority ones, especially any related to security or privacy. Not all reported bugs will get fixed and we don’t guarantee completely error-free Services.

7. Your Rights

You may:

  1. Actively participate in the wellness coaching & reflection sessions.
  2. Ask questions or seek clarification.
  3. Terminate Your use of Adler at any time.
  4. Request access to Your session records (subject to legal limitations).
These rights do not create any obligation for Adler beyond those expressly stated herein, nor do they waive any protections afforded to Adler under this agreement.

8. Other Terms

  1. These Terms and all additional terms incorporated herein constitute the entire and exclusive understanding and agreement between Adler and you regarding the Services, and these Terms supersede and replace any and all prior oral or written understandings or agreements between Adler and you regarding the Services.
  2. If any provision or part of a provision of these Terms is held unlawful, invalid, or unenforceable, that provision or part of the provision will be enforced to the maximum extent permissible and is deemed severable from these Terms, and the other provisions of these Terms will remain in full force and effect.
  3. These Terms and all additional terms and related documents, including notices and other communications are in the English language. Any translations provided are for your convenience only.
  4. You may not assign or transfer any of your rights or obligations under these Terms, by operation of law or otherwise, without Adler’s prior written consent. Any attempt by you to assign or transfer your rights or obligations under these Terms, without such consent, will be null and of no effect. We may freely assign or transfer our rights and obligations under these Terms without restriction. Subject to the foregoing, these Terms will bind and insure to the benefit of the parties, their successors, and permitted assigns.
  5. Adler’s failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Adler. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.
  6. The section titles in these Terms are for convenience only and have no legal or contractual effect. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights upon any other person or entity. You agree that communications and transactions between us may be conducted electronically. Under California Civil Code Section 1789.3, California consumers are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite N-112, Sacramento, California 95834, or by telephone at 1(800) 952-5210.


8.1 No Class Actions

You agree that any dispute arising from Your use of Adler’s services will be resolved solely on an individual basis. You waive any right to participate in a class action, collective action, or representative action against Adler.

8.2 Governing Law and Dispute Resolution

This agreement is governed by the laws of the United States without regard to conflict of law principles. Any disputes arising under or related to this agreement shall be resolved exclusively through binding arbitration in the U.S., conducted by a single arbitrator under the rules of the American Arbitration Association. You waive any right to a jury trial or court proceeding, except as required by law.

8.3 Severability

If any provision of this agreement is found unenforceable, the remaining provisions shall remain in full force and effect.


8.4 Agreement

By clicking “Accept” at the time of account regitration, You acknowledge that:

You have read, understood, and agreed to this Terms of Service document in its entirety.
You have had all questions answered to Your satisfaction.
You voluntarily assume all risks associated with Adler’s services.
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